Tue-Fri 11am - 5pm    Sat 10am - 4pm
     108w 3rd Street | (Downtown) Alton, IL 618-304-3769
18E Main Street | (Downtown) Belleville, IL 618-304-3769
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Shipping Policy

Pick Up Orders

Orders can be picked up at our store @ 108 w 3rd Street, Alton, IL. 62002 or any of our Events 

Shipped Orders

Orders can be placed on line at any time for your convenience. Once an order is placed, you will be required to check out and pay the invoice for the products.

 

*Flat Rate Shipping*

In order to qualify for flat rate shipping, your order must total $50 or more before taxes and shipping.  The $12.00 flat rate applies to each address in which the order is being shipped to.

Not to be combined with any other offer.

Flat rate shipments will be sent USPS, FedEx, or UPS at the discretion of the shipper, based on department guidelines to ensure safe and efficient delivery.  

 

Payment and Sales Tax

Olive Oil Marketplace accepts credit card payments from Visa, Master Card, Discover and Paypal.

We are located in the state of Illinois and are required to collect Illinois sales tax on all orders outside Illinois, for those residents the tax will be included in the final invoice cost.

Shipping

Orders placed will be shipped in 1-3 business days after payment has been received for all charges. Shipping Insurance is included in the cost of shipping

Pick - Up

In order t o save shipping charges, you are welcome to pick up your order at our Store 108 w 3rd Street, Alton, IL. 62002  or one of our scheduled Events. Please send an email to sales@oliveoilmarketplace.com to inform of your intentions.

Cancellations

We ship our orders as quickly as possible and therefore we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please contact us sales@oliveoilmarketplace.com ASAP at and we will do our best to cancel your order. If your order has already shipped, please see our Returns policy.

Returns and Exchanges

Simply contact us sales@oliveoilmarketplace.com within 7 days of receipt of the item for return authorization. Your return authorization is valid for 10 days. Upon receipt of your return, Olive Oil Marketplace will issue a refund for the purchase price of your unopened item(s) to the credit card used for your purchase. Please note that shipping charges cannot be refunded; all shipping charges are the customer's responsibility. We encourage you to send all returns via insured mail for protection against lost or damage.

   

 

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Gift Certificates

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After Hours @ OOM

Need a Night Out with Friends? How about a new and different place to host your next special event such as Girls or Guys night out, a birthday party, or a bridal shower? 
 

Gift Baskets /Sample Packs

Whether it's for personal or business, give a gift they'll remember every time they are in their kitchen!

Custom Bottling & Personlization

Let everyone take home a memory and a sampling from some of our Finest Products in special packaging with customized labels to accommodate your special day.

Weddings & Events

 Whether you’re Planning or Attending a wedding or event, look no further for that unique and interesting favor or gifts.